Turning insights into action
Our health system evaluation and survey services help teams measure the impact of their programs on health and well-being — focusing on aspects from quality and cost to experience. Patients, members, employees, and the community are at the center of our work as we design, collect data and share results. We provide services to HealthPartners and beyond.
Many teams already carefully consider program design and implementation. Defining and measuring the success of their efforts, however, may not always be a formal part of their plan. There are tremendous costs associated with not knowing whether programs or initiatives are on target. That’s how our Center for Evaluation and Survey Research can make a difference. We generate insights that lead to action.
Key areas
Survey research
Asking questions is easy but asking them in a systematic unbiased way is both an art and a science. We use best practices in survey research to design and implement multimode, multilingual, high-quality surveys. We focus on the purpose of the survey and how the data generated will be used. Our survey services include:
- Survey development
- Survey design and formatting
- Multilingual data capture via mail, telephone, web, in person and mixed mode
- Subject recruitment, consenting and follow-up
- In-depth interviews
- Focus groups
- Chart abstraction
- REDCap (data collection software) development and training
Take a look at some of our current surveys.
Evaluation
Evaluation can help teams understand how well a program or initiative is working and if it is having the desired impact. It can increase effectiveness and reduce costs with a focus on process improvement, resource management, progress measurement and overall impact. Our evaluation services include:
- Theory-driven logic model development and program design
- Evaluation plan design, including measurement identification
- Measurement of program implementation and outcomes
- Qualitative and quantitative data analysis
- Analysis of insurance claims and medical record data
- Comprehensive summary of program findings
Learn more about our evaluation services.
Visit Knowledge Exchange for a current list of publications from our Center for Evaluation and Survey Research.
Key contacts
Jeanette Ziegenfuss, PhD, Director, Survey and Evaluation Science.
