When you’re younger than 13 at HealthPartners, your health care proxies have access to your health information online. Some of the things they can do:

The day before you turn 13, your parent or guardian’s proxy access becomes more limited by default. Starting on that day, your parent or guardian can:

But keep in mind – some of your parent’s or guardian’s access will stay the same throughout your teenage years. They can still:

• See your immunization history
• Connect with your care team or doctor

If you want your parent or guardian to be more involved in your health care, you can choose to restore full proxy access to them through your online account settings. You can also grant them full access when you’re at a clinic – just talk to the person at the front desk and sign the consent form.

And if you change your mind later, don’t worry: You can stop full access and return your proxy to their default view at any time through your online account settings.

There are privacy laws that may prevent HealthPartners from sharing a minor’s health information with parents, guardians or others without the minor’s consent – including minors of any age consenting to pregnancy care, treatment for sexually transmitted infections, and chemical dependency; and minors 16+ consenting to certain mental health services.

Yes, parents or legal guardians can request their minor child's health information, but some sensitive records protected by law may be excluded from the medical records released to the parent if the minor has requested that information not be shared.

There are privacy laws that may prevent HealthPartners from sharing health information with parents or guardians about a minor without the minor’s consent – including minors of any age consenting to pregnancy care, treatment for sexually transmitted infections, and chemical dependency; and minors 16+ consenting to certain mental health services. To prevent unauthorized access of a minor’s private health information, when a minor turns 13 years old at HealthPartners, some online information will be automatically kept private from a minor’s parent or guardian. Minors may sign an authorization to allow their parents or guardians to have access to private health information in their online account.

For privacy and security reasons you shouldn’t let anyone log into your online account using your username and password. If your parent or guardian would like access to your care information online, they should establish proxy access. If they’d like to access your insurance information online, they must be the policyholder and can do so through their own online account.

A health care proxy allows a person – called the proxy – to see the medical information of someone else through their own online account. With proxy access to another person’s information, it can be easier to assist in that person's care. Learn more about the details and benefits of health care proxies.

No, only your parent or legal guardian is allowed to determine proxy access to your information at HealthPartners. Proxy access can be automatically given to a parent or legal guardian, but anyone outside of that requires legal paperwork or permission from the parent or legal guardian.

For parents to set up proxy to your account, they must:

• Set up or have their own medical record with HealthPartners
• Create their own online account
• Establish proxy to you within their own online account or by visiting a HealthPartners clinic

Yes, someone other than your parent or guardian, like a foster parent or stepparent, can have proxy access to your medical information.

There are two ways to give them limited proxy access:

• Legal paperwork must be given or reviewed by HealthPartners. If legal rights are clear that the individual should have proxy access to you, then proxy will be granted, and they will be able to view your medical information online.
• Your legal parent or guardian consents to another individual having access your medical information at a HealthPartners clinic.

For full proxy access:

• Once proxy access is granted for an individual by following one of the options above, you can consent to giving full access to your medical information.

Parents or guardians have the right to see most of your health records and make medical decisions for you. But you have the right to keep certain health care services confidential. These services may include pregnancy care, treatment for sexually transmitted infections, chemical dependency or mental health (at 16+).

This depends on your parent or guardian’s proxy view.

Parents are given limited proxy assignment by default where they can access some of your medical information through their online account, such as scheduling appointments, viewing your well child and dental appointments, connecting with your care team, and viewing letters and your respiratory test results (like COVID-19, strep, flu and RSV).

With your consent, your parent can be assigned full proxy access where they have access to your medical information through their online account.

At HealthPartners, we encourage you to talk with your parents or guardians about your health. You have two options to stay connected:

• You can share full proxy access to your medical information with your parent or guardian by visiting a HealthPartners clinic and signing a consent form, or if you already have an account, by updating their access in your account settings.
• If you’re not ready to share full proxy access with them, you can always connect verbally with them to share your information.

It’s important to us to call you by your preferred name, so your preferred name will appear in the online account and within notifications about your care.

Your parents or guardians won’t be able to see your sexual orientation, pronouns or gender identity outright in their online account. However, if you’ve given your parent or guardian full proxy access to your medical information online, there is a chance that your provider could include details regarding sexual orientation, pronouns or gender identity within an after-visit summary, which would make it visible to your parents.

Your health care providers will have access to all your information even if your parent or guardian can’t see it in their online account.

You can send a private message to your provider by deselecting your proxy as a recipient. Once you unselect the proxy, your message will be kept private between you and your provider in the online account.

If you haven’t consented to full proxy access for your parent or legal guardian, most of your care team won’t be visible to them except for well-child or dental providers. However, if your parent or legal guardian has full proxy access, they can see your visit information.

You can’t completely revoke proxy access unless you’re legally emancipated from your parent or guardian, but if they have full proxy access, you can withdraw that access back to limited proxy access (default view).

Proxy access (limited and full) will automatically expire when you turn 18, though you can withdraw full proxy access at any time.

No, access to health plan information is separate from proxy access to care information.

For access to HealthPartners plan information, your parent or guardian must be the policyholder to view your information in their online account; however, once you turn 13, protected information for all claims will no longer display. The policyholder will be able to see any dates of service and the cost for that visit.

Learn how to create an online account.

Yes, you can view active and past prescriptions.

Yes, you can have your own online account alongside your parents who can also have proxy access to your health information in their own online account.

Yes, select “account settings,” “Manage proxy access,” and then select “edit.”

No, they won’t be notified but they may notice that what they can see on your behalf has changed.

Yes, you will have full access to your HealthPartners plan information within your own account. Your policyholder (often a parent or guardian) will have a restricted view to your information.

No, as a teen your parents or guardians have the right to make the majority of medical decisions for you. But you have the right to consent to some services on your own, including pregnancy care, treatment for sexually transmitted infections, chemical dependency, and at 16+ mental health visits in clinic.