Patient billing and financial support at Regions Hospital

Managing the costs of care for an illness or injury can be difficult. It’s even more challenging when you don’t understand what those costs are, what you owe, or what is covered by your insurance.

Our Patient Accounting Customer Service team is here to help you understand your care statement and your financial support or payment options.

If you have questions about your Regions Hospital bill or account, you can email us a secure message using our online form and we'll get back to you within two business days.

In connection with our Financial Assistance Policy, we also keep a list of departments, services and providers who give care at Regions Hospital. The list specifies which ones are covered by the Financial Assistance Policy and which ones are not.

The federal government requires hospitals to post a list of standard charges reflecting each inpatient and outpatient service and item provided by the hospital.

Regions Hospital is committed to making outstanding care available to you in the right place, at the right time. Our standard charges may be far different than the amounts you are expected to pay. Regions Hospital has negotiated varying discounts with Medicare, Medicaid and most private insurance plans. We can help you figure out how much you’ll have to pay if you call Regions Hospital at 651-254-1884. They can help you work with your insurance company to understand your actual out-of-pocket costs.

Our hospital-based clinics may charge a separate facility fee depending on your health insurance. This can result in a higher out-of-pocket expense. Knowing this ahead of time can help you plan for your care expenses.

Please note, we aren’t able to tell you which services your insurance covers. If you aren’t sure what your insurance covers, the best thing to do is call the number on the back of your card.