To Reach HealthPartners Customer Service

We are here to help you:

All fields are required unless marked optional.

Make a payment

To make a payment online, please visit pay a clinic bill webpage.

HealthPartners Dental

For questions about your dental bill, please contact the dental clinic directly. Visit our website for locations and numbers of HealthPartners clinics.

HealthPartners Membership Accounting

For questions related to benefits, premiums, or how claims were processed by your HealthPartners insurance plan, please visit our member support page.

Regions Hospital

For questions about or to pay your Regions Hospital bill, please visit Regions Patient Accounting.

HealthPartners Clinic

For questions about your account with HealthPartners Clinics, please contact us by filling out the form below.

We will respond to this communication within two business days. You may call Patient Accounting at 651-265-1999 if you would like to discuss your concern with a representative.

Are you contacting us about your account?

Yes

Account information

Your name:

Your address:

Your city:

Your state:

Your zipcode:

Your date of birth:

Your account number: (optional)

Patient information

Your name:

Patient name:

Patient address:

Patient city:

Patient state:

Patient zipcode:

Patient date of birth:

Patient account number: (optional)

Preferred Method of Follow-up contact:

Telephone

Postal mail

Email address:

Daytime telephone number:

Mailing address (if different from above):

Contact Reason (select all that apply) (optional)

Change of Address

Question about your statement

Provide insurance information

Compliment or complaint about care or services

Request an itemized payment receipt

Make a payment

Other

Change of address

Address currently on file with HealthPartners

Address:

City:

State:

ZIP

New Address

Address:

City:

State:

ZIP

Is the new address permanent? (optional)

Yes

You will need to contact HPMG Patient Accounting at 651-265-1999 to change your address.

Question about your statement

For more detail about reading your billing statement, please refer to How to Read Your HealthPartners Statement.

Name on the statement (optional)

Would you like us to mail you a billing statement showing a detailed itemization of services provided? (optional)

Yes

Which billing statement(s) would you like us to mail? (optional)

I would like details for the balance due on a specific date

I would like details for all balances due on my account with HealthPartners

I would like details for any balance placed with a Collection Agency

Statement date (optional):

Do you have any questions, comments or concerns? (optional)

Compliment or complaint about care or services

By providing us as much information about your experience as possible, we can ensure that your feedback is directed to the appropriate clinic or department.

Date of service or incident:

Clinic location (optional):

If name of HP employee/medical provider is known, please provide (optional):

Position of the HP employee/medical provider. (Examples include: scheduler, check-in ftaff, nurse/assistant, care/medical provider, clinic supervisor, or other.) (optional)

Please describe your question, comment or concern. (optional)

If you have a complaint, please share your preferred resolution. (optional)

Request an itemized payment receipt

Itemized receipt by (optional):

Service date

Payment date

Date range:

Start date (optional):

End date (optional):

Please add additional instructions for your request (optional):

Is this itemization for reimbursement by an HSA/HRA or Flex Spending account? (optional)

Yes

Make a payment

To make a payment now, use Quick Pay.

To set up a payment plan, call 651-265-1999.

Other (optional)

Please provide as much information as possible to better assist you. Helpful information may include: Invoice number, account number, date of service, clinic location, etc.

Please attach the appropriate documents: (optional)

Thank you!

HealthPartners Clinics are committed to providing quality customer service and an exceptional patient experience. You can expect a response within two business days after submitting the form.

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