Quality improvement

Each year, HealthPartners evaluates its programs to make sure we are making meaningful quality improvements. We summarize the ways we are improving health and providing a better patient experience.

Read the results from our most recent quality improvement evaluation.

All of the projects aim to improve patient health, patient experience and make health care more affordable. This is called the Triple Aim. It shines through in our organizational objective: Health as it could be, affordability as it must be, through relationships built on trust.

In 2023, our projects reached every Minnesota health care program we serve. These programs are Prepaid Medical Assistance Program (PMAP), MinnesotaCare, Minnesota Senior Health Options (MSHO), Minnesota Senior Care Plus (MSC+) and Special Needs BasicCare (SNBC)

Highlighted projects

1. Helping children manage their asthma. For most people, asthma symptoms can be controlled with a combination of medications and avoiding asthma triggers. Many of the most common asthma triggers are related to housing conditions and access to resources. HealthPartners is working with our members to help them identify asthma triggers in their home and figure out what is needed to minimize the impact on their health.
   
   Learn about how we’re helping kids with asthma and their parents manage asthma flare ups.
    
2. Supporting our members to have healthy pregnancies. Many people in the US struggle to have heathy pregnancies. Black and Indigenous birthing people are especially at risk to have poor outcomes. HealthPartners is working to make sure our members have the support they need to have healthy babies and to be healthy themselves during and after their pregnancy.
   
   Learn what we’re doing to help pregnant people be healthy and have healthy babies.
    
3. Supporting members with diabetes to keep their blood pressure under control. Both diabetes and hypertension are serious medical conditions on their own, but if someone has both, it is even more serious. HealthPartners has seen there are racial disparities in members with diabetes who have their blood pressure in control, so we are working to educate members about the importance of managing these diseases.
   
   Learn about what we’re doing to encourage members to manage their diabetes and hypertension.
    
4. Making colorectal cancer screening accessible. Colorectal cancer screening can find cancer early when it is easiest to treat, or even prevent it by removing polyps that could develop into cancer. But many people worry about the screening process. We wanted to make it easy for our members to access an easy, at-home option to screen for colon cancer.
   
   Learn how we’re making colon cancer screening accessible for our members.