Features and benefits of your HealthPartners online account

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Your health care or health plan – anytime, anywhere

With a HealthPartners online account, it’s easy to get personalized information to help keep you and your family healthy. You can manage your HealthPartners, Park Nicollet and TRIA care, as well as your HealthPartners insurance plan. It’s all available in one place through the web, the HealthPartners iOS app or the HealthPartners Android app .

The latest for your HealthPartners online account and mobile app

Multi-factor authentication (two-step verification)

Your online account has a new optional security feature to help further protect your private information. Turn on multi-factor authentication, and each time you sign in with your username and password, you’ll get a short verification code via email or text message. This verification code helps make sure it’s really you – just enter the code to finish signing in.

Your online account is the fastest, easiest way to access your medical records from HealthPartners, Park Nicollet and TRIA. Tailored to you and available 24/7, your online account enables you to schedule appointments, send messages, review documents, pay bills and much more.

Your personalized online account helps you stay informed and organized wherever you are, with access to:

  • MyChart, including test results and medical records – Check or download your HealthPartners, Park Nicollet and TRIA test results, medical records, prescriptions, documents and much more.
  • Appointments – Quickly see your appointment history and upcoming appointments. Need to make a new appointment? You can schedule a visit with a doctor or clinician in just a few easy steps.
  • Care team messaging and e-visits – You can send a message to your care team or start an e-visit at HealthPartners, Park Nicollet or TRIA anytime, day or night.
  • Health summaries – Get a quick snapshot of your current health (including your documented allergies, immunizations and health issues) to review, send or export.
  • Online bill pay – Use our online payment system to pay for your HealthPartners, Park Nicollet or TRIA care. You can also submit and review requests for financial assistance.

For HealthPartners members or Robin with HealthPartners members, your personalized online account offers easy access to all the health insurance information you need. It’s simple to look up details about your network, costs, benefits, claims, balances and more – whenever, wherever.

Get what you need to make informed decisions for your health and budget:

  • Track and submit claims – See the status of your current claims, check your claim history, track expenses and balances, or submit new claims. You can also manage your HealthPartners-administered flexible spending account (FSA) or health reimbursement account (HRA).
  • Compare and estimate costs – For many plans, our cost calculators help you get estimates for appointments, procedures, tests and prescriptions. Estimates are customized to you and based on your plan benefits.
  • Get coverage details and find covered care – Look up complete information about your plan’s coverage and benefits, including doctors, specialists, hospitals and clinics in your plan’s network.
  • Always have your member ID card with you – With a few taps, you can bring up your current member ID card to download or show to your provider.
  • Connect to health and well-being programs and perks – Get details about health and well-being resources your plan offers, like Living Well and more.
  • Contact Member Services – Have questions? You can send a message directly to our award-winning Member Services team for one-on-one answers.
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Account safety and security

We’re always taking proactive steps to keep your online account and personal information secure. And we’ve got tips on simple steps you can take to protect your data, too.

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Online accounts for teens

Teens can create their own online account in partnership with their parents or legal guardians. With their own account, teens can access information and tools to help manage their health.

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Proxy online account access

You can use proxy access to assist family members or loved ones with their HealthPartners, Park Nicollet or TRIA care. We’ve made it easy to understand how health care proxy access works and how you can set up proxy access for yourself or the people you care for.

Get the HealthPartners mobile app

With the HealthPartners mobile app, available for iOS and Android, we’re always by your side:

  • Access your HealthPartners, Park Nicollet or TRIA medical records and appointments
  • Send messages to your care team when you’re on the go
  • Review your HealthPartners insurance claims and coverage details
  • Always have your HealthPartners member ID card in your pocket
Get it on the App store for iOS
Get it on Google Play for Android