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Patient and financial resources

Paperless billing makes managing your accounts easy. By signing up through your online account you can:

  • View your statement online anytime.
  • Have secure online access to your past 12 months of statements.
  • Receive an e-mail when your statement is available for viewing online.
  • Help the environment by going paperless.

If you’d like to receive and pay your care-related bills online, simply:

If you don’t have an online account and have a new statement, you can also sign up using the activation code provided on the statement. From there, select “My care,” then select “Pay bills” and choose the option to enroll in paperless billing.

HealthPartners Paperless Billing Frequently Asked Questions

 

No-interest payment plans are available. Please contact Patient Accounting at 651-265-1999 if you’d like to learn more.

We also offer financial assistance for qualifying patients who are having trouble with their medical bills. Help may be available through the HealthPartners Clinics Financial Assistance Program, Regions Hospital Financial Assistance Program or the Minnesota Health Care Program.

Learn more about applying for financial assistance

The billing and collections policy tells you our approach to obtaining payment for the care we provide.

Wondering how much you can expect to pay for future services at HealthPartners Clinics and Regions Hospital? Call our Know Your Cost team members at 1-844-997-COST for a detailed estimate of the cost of care. We base the estimate on information you provide. Please be aware that actual charges may be greater or less than the estimate if the level of care or the services you receive end up being different.

If you're a HealthPartners insurance member, you get a detailed out-of-pocket cost estimate.

To get started, call us at 1-844-997-COST Monday through Friday, 8 a.m. to 5 p.m. CT. You can also email us at knowyourcostestimates@healthpartners.com.

You can also see the cost of care for 50 of the most common procedures at HealthPartners.

Our doctors accept most health plans and insurance.

See a list of accepted insurance.

We also accept original Medicare, some Medicare plans and all Medicare Supplements.

If you have questions about your bill, contact us online or call Patient Accounting. We’re available Monday, Tuesday, Wednesday and Friday, from 8 a.m. to 5 p.m. CT, and Thursday, from 9 a.m. to 5 p.m. CT.”

Write to us at:
HealthPartners Clinics
HealthPartners PO Box 183
Minneapolis, MN 55480-0183

You can also take a look at our list of billing FAQs.

We understand just how challenging it can be to pay medical bills. If you’re having trouble, our Patient Financial Services staff can help you apply for our financial assistance program, as well as government programs like Medical Assistance. Call Park Nicollet clinics and Methodist Hospital Patient Financial Services at 952-993-7672 or TRIA Patient Financial Services at 952-806-5463.

To apply for Park Nicollet’s financial assistance program, complete a financial assistance application and provide appropriate income verification(s).

Our financial assistance policy plain language summary explains who is eligible for financial assistance, how to apply and how financial assistance is calculated.

If you do not have a myHealthPartners account, complete the Financial assistance application online.

The billing and collections policy tells you our approach to obtaining payment for the care we provide.

Wondering how much you can expect to pay? Call our Know Your Cost team members at 1-844-997-COST for a detailed estimate of the cost of care. We base the estimate on information you provide. Please be aware that actual charges may be greater or less than the estimate if the level of care or the services you receive end up being different.

If you're a HealthPartners insurance member, you get a detailed out-of-pocket cost estimate.

See the average cost of care for the 50 most common procedures at Park Nicollet.

We accept most major insurance plans. We recommend that you contact your insurance company before scheduling an appointment. Your insurance company can tell you which services are covered and whether the clinic or hospital you plan to visit is in-network. If your insurance card lists a primary care provider other than Park Nicollet Clinic or Park Nicollet Methodist Hospital, you may need a referral from your insurance company to be seen at Park Nicollet.

Park Nicollet no longer accepts Medicare Advantage private, fee-for-service plans.

Accepted insurance plans include:

  • Aetna
  • America's PPO/TPA
  • Blue Cross Blue Shield
  • Cigna
  • Comprehensive Care Services (CCStpa)
  • First Health/Coventry
  • Government Employees Health Association (GEHA)
  • HealthPartners
  • Medica
  • PreferredOne
  • Private Healthcare Systems (PHCS)/Multiplan
  • SelectCare
  • Tricare
  • UCare Minnesota
  • ChampVA
  • Medical Assistance
  • Medicare
  • United Healthcare

We accept original Medicare, along with any Medigap plan. Accepted Medicare Managed Health Plans include:

See our guide to preventive care visits with Medicare

If you need us to send your medical record information, please complete our online medical record request form or download the Patient Authorization for Release of Protected Health Information.

If you need medical record information sent to us from a hospital or clinic, please contact that facility. If you have questions or need help with your medical records, refer to the information sheet or call Health Information Management at 952-993-7600. If you have questions regarding radiology images, call 952-993-5402.

Permission to discuss protected health information

At HealthPartners, we understand the importance of privacy when it comes to your health information – that's why we don't discuss your medical care with anyone that you haven't specifically authorized. If you'd like certain friends, family members or others to be involved in your care, please complete the Permission to Verbally Discuss Protected Health Information with Friends and Family. This will let us know who you’d like us to talk to regarding appointment information, lab and test results, treatment information and other medical information that you authorize.

See Methodist Hospital billing and financial support for questions about billing or our payment policy. You can also get a price estimate and sign up for e-statements.

If you have questions about your bill, contact us online or call Park Nicollet clinics and Methodist Hospital Patient Financial Services at 952-993-7672 or TRIA Patient Financial Services at 952-806-5463 to pay a bill or to talk with us about the cost of care, billing collections issues or financial assistance.

See our Billing Frequently Asked Questions for more info.

See Amery Hospital & Clinic patient accounting information to learn about patient billing information.

See Hudson Hospital patient accounting information to learn about patient billing and financial assistance.

See Hutchinson Health patient accounting information to learn about patient billing and financial assistance.

See Lakeview Hospital patient accounting information to learn about financial assistance.

See Olivia Hospital & Clinic patient accounting information to learn about patient financial services.

See Regions Hospital patient accounting information to learn about the cost of care, patient billing and financial assistance.

See Stillwater Medical Group patient accounting information to learn about cost of care information.

See St. Francis Ambulatory Surgery and Endoscopy Center patient accounting information to learn about patient billing and financial support information.

See Westfields Hospital & Clinic patient accounting information to learn about patient billing information.

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