We’re here to help
If you have questions about our Medicare plan, individual and family plans, group insurance plans, and more, our helpful teams can provide answers.
Choose the team for your Medicare plan needs:
- Member Services –
866-233-8734 (TTY711 ). If you’re already a member, we can help answer questions about coverage, finding a doctor or clinic, and much more. - Individual Medicare sales –
833-256-7046 (TTY711 ). We can assist with questions about our plans, help with enrollment and much more.
We’re available:
- From Oct. 1 through March 31: 8 a.m. to 8 p.m. CT, seven days a week
- From April 1 through Sept. 30: 8 a.m. to 8 p.m. CT, Monday – Friday
Brokers can also reach our Broker VIP line at
Choose the right team for your individual and family plan needs:
- Member Services –
855-813-3888 . If you’re already a member, we can help answer questions about coverage, finding a doctor or clinic, and much more. - Individual and family sales –
877-838-4949 . We can assist with questions about our plans, enrollment and much more. - Broker VIP –
800-828-1159 . The Broker VIP line helps brokers get fast answers about eligibility, claims, benefits administration, plan details and much more.
Choose the right team for your group health insurance plan needs:
- Member Services –
855-813-3888 . If you’re already a member, we can help answer questions about coverage, finding a doctor or clinic, and much more. - Group sales –
833-437-1217 . We can assist with questions about our plans, quotes and more. - Membership accounting –
888-880-9114 . If you’re an existing group plan client and have questions about billing or enrollment, our membership accounting team can help. - Broker VIP –
800-828-1159 . The Broker VIP line helps brokers get fast answers about eligibility, claims, benefits administration, plan details and much more.
Choose the right team for your website support needs:
- Members – If you’re having trouble signing in, you can
retrieve your username orretrieve your password . Need help with something else? Call us at877-726-0203 . - Employers – Call the employer web support team at
888-449-9598 orcontact us online . - Brokers – Call
800-298-4235 and ask for broker administration. You can alsocontact us online .
Send us a message
If it’s easier for you, send us a message with your questions or needs. We’ll get back to you within one to two business days.